Quebec Charlevoix Canada

Amazing stay with the family including our two young kids ages 5 and 8. Everyone had a fun time skiing during the day and relaxing late afternoons and evenings. The resort is definitely geared towards families. I loved that kids we kept busy and learning at their own pace with their peers and without their parents overlooking their shoulders, while us adults were in our own classes and focused on improving our skills. Everyone could relax and learn.

Elizabeth at the front desk provided amazing customer service and successfully helped us navigate the cancellation of the first leg of our return flight - thank you so much for getting us straight to Montreal so we could catch our second flight and make it home!

Virginie and Gael were great at the kids club, always paying attention to the kids and caring for them. I felt like my youngest was in good hands with them around! The 8 year old can be "independent" and come and go from the kids club as he pleases so I'm less worried about him. The kids had fun hanging out with the other kids at the ping pong tables. Sometimes it gets a little rowdy in the area with the kids yelling and playing other games in the hallways, but if that bothers you, just come to the main area from the floor above and not the ski desk.

Bastien at the kids club ski school was super helpful and always found a way to help out, like getting the kids ready with their ski equipment after the lessons were already done so we could go down the mountain as a family without us having to go back in and get the kids all geared up. Thank you very much!

Tessa was our instructor from the ski school and you can tell she's very good at what she does! She's an excellent instructor (thanks Tessa!) and would not let us get too lax. We really improved that week and enjoyed the lessons every day! We later realized she was our son's instructor the previous year and were so happy with his improvements in just 5 days of skiing.

The food is great and we always found something good to eat. There is a good variety at every meal and we often found ourselves eating more than we should. Thank goodness skiing burns a lot of calories!

We enjoyed the apres-ski at the bar with their delicious cocktails. I definitely recommend the "Tout schuss", a ginger syrup spin on a mojito. There's the afternoon snacks as well as the pre-dinner snacks in the main area next to the bar. Yes, sometimes kids are not behaved there, but I had no problem telling the kids that wasn't appropriate and that usually solved that problem.

The rooms are nice and spacious with plenty of closet space. I liked that the rooms come with a hair dryer and shampoo/conditioner/body wash that is refilled throughout our stay instead of a "sampler" kit that only lasts a day or two. That means less for me to pack!

We are already looking forward to our trip next year :)

We had a great time at Club Med Charlevoix, the ambiance was perfect, the skiing was great! Alexy did an amazing job on the mic and was always talking with everybody.

Coach Carl is very professional and helpful, he helped me made big steps for my ski skills! Very thankful for him

Went over spring break with husband and two young kids. My kids loved it and want to go back next year. The skiing is phenomenal with views that will take your breath away. The slopes were a little icy when we went, but this is not Club Med’s fault. There were no waits for lifts. The ski school for adults was terrific - shout out to Line, who is patient and kind. The kids ski school was good, but it ends at 3:00 and there is little for the kids to do between then and the 8:00 show. My kids would probably have enjoyed a hot tub, but they are not allowed in the single hot tub on the resort, which I found odd. They need more hot tubs and they need to be actually hot, as opposed to warm. We stayed in the exclusive collection which I highly recommend. The family room in the Exclusive is probably one of the best laid out rooms I have ever stayed in. A pleasure to be in the room. Waking up the the sunrise over the St. Lawrence is unparalleled and worth the money to get a room with this view. The food is quite good. The GOs are great. My 4 year old daughter did not like kids club but I suspect this is because there is a lot of waiting around - waiting for all the kids to get geared up, for example, before they can actually hit the slopes. My biggest critique is the lack of kids activities from 3-8.

this past week was our third spring break in a row spent at the club med Charlevoix and Skiing at the Massif. The accomodations and food services are great, but what really sets this place apart is the kids club and the family atmosphere and activities. Best skiing set up for families by far. Only draw back is the pool situation, the place could use a lot more hut tubs, especially one where younger kids would be allowed. The cold pool is fun for 30 min or so but even younger kids love a jacuzzi after skiing. Even the adult only jacuzzi is not sufficient, way too small for the amount of people visiting.