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Unconventional Hokkaido
Located on the Northern Island of Hokkaido, Club Med Kiroro Grand welcomes you into a hidden white powder paradise. Explore unspoilt nature by snow trekking or take your ski experience to the next level and carve through some of the best quality snow in the area. Experience moments of wellness by soaking in a Rotenburo outdoor hot bath or a natural Japanese Onsen. Connect with the local culture and learn about the indigenous Ainu, the first settlers in Hokkaido, on one of our many excursions.
Club Med Kiroro Grand welcomes families of all ages with kids facilities for 2 years old and above.
The best reasons to go
Untamed powder paradise
Blaze your trail on Kiroro's freshest powder slopes, enjoy unspoilt nature, bluebird ski days, and exceptional off-piste ski
The perfect room for your stay
Admist unspoiled nature, the Resort mirrors ancient Ainu tradition with rooms inspired by enchanted forests. Spacious and perfect for families, each room has a contemporary feel.
Superior
3 options
Deluxe
2 options
Suite
4 options
Check reviews for Kiroro Grand
Vitoria703
Had an amazing at Club Med Kiroro Grand!
5/5 • 7/14/2025The GO team at Kiroro Grand is amazing, they were super friendly and they were highlight during our stay at clubmed. Activities and excursions provided are wholesome and we get to try new sports like mountain board and mountain bike. The instructors were very professional and have high safety awareness. The stand-up paddle board activity was not included but would highly recommend! The sea is so beautiful and clear and it was just so fun to get to paddle in such a scenery. Shout out to Arda for being just so amazing, Fede and Tanjung for being the best instructors, Miya for welcoming us and making us feel like home.
MEOW LANG P
Wonderful summer vacation at Kiroro Grand
4/5 • 7/10/2025Had a wonderful summer vacation at Kiroro Grand in June. All staff are very professional and they take good care of the guests. Plenty of yummy food and lots of activities to cater to all age group. Would love to stay at Kiroro Grand again as I didn't get to take the gondola lift. It was not open during my stay.
JeffreyL2234
Another wonderful experience with Club Med
5/5 • 7/10/2025Big shout out to all the wonderful GOs, instructors, and manager!! Cay, Jen, Omen, Camila, Sam, Eddie, Perla, Hinako,
Wisnu, Azura, Tong, Tanjung Kai, and Kensei. And many more that I have forgotten to mention. They made our stay extremely happy and memorable. Special shoutout, especially to Cay, who is especially attentively fun and Jen, who stayed up late even though on leave and have to wake up early the next day to accompany us crazy party guests. Thank you all, we will definitely come again.
537 reviews
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JoyTseng
A deal breaker
4/5 • 7/8/2025We stayed at Club Med Kiroro Grand from June 22nd to 26th, straight 4 nights. The entire experience could have been better if the front desk managed better the issue when we had air conditioner shut down in the last night staying in club med. It took more than 2 hours for the engineers to check up the room. (They entered the room twice and even asked us to “test” for them because they could not define what’s the issue from……….)The issue wasn’t resolved until midnight while we have young kids(1 year and 6 years ) travel with us. And they locked all windows because of safety concerns so we have no fresh air nor air conditioner running for more than 3 hours.
It’s quite an unbearable experience that none of the alternative was offered at the time. I acknowledge fun is the main theme for club med but at the same time could have trained the employees better how to manage the crisis and take measurements. This could be the deal breaker despite how much fun we had.
Camper16334067180
Good summer vacation in Kiroro Grand
5/5 • 7/6/2025Thanks for all the G.O. in Kiroro Grand.
Especially Jen, Tong, Joa, Bew, teen's club Reka, sports team Kai, Kensei, Jimmy and Alan. Golf and tennis classes are really professional. Swimming pool is clean and quiet. Onsen is perfect as well. Diverse food and unlimited berverage are too our taste, yummy yummy. We really have a good summer time here
Practical Information
Health formalities
Vaccinations and preventive treatments...
It is your responsibility to check the necessary formalities before leaving for your holiday.
Vaccinations recommended:
Diphteria
Polio
Tetanus.
Certain parasitic or viral diseases can be carried by mosquitoes, so we recommend you use tropical mosquito repellent for skin and clothing.
Address:
128-1 AZA-TOKIWA, AKAIGAWA-MURA
YOICHI-GUN
046-0593
HOKKAIDO JAPAN
Getting Here:
Chitose airport : 2h
Chitose airport : 1h50m
Chitose airport - Private transfer: 1h30m
Transfers from/to New Chitose Airport
Transfer from/to the resort is included in your flight & stay package.
If you were to book your flights separately, we can also arrange your transfers (at extra cost).
Prices (one-way)
Winter 2025/26: 10,600 yen /adult, 8,500 yen /age 2-11
Reservations
For Club Med members, please book online logging into your account.
If you wish to book one-way transfer or if your booking is through travel agency, please book through the booking form.
Booking form for transfer
*Bookings must be made at least 14 days prior to the departure date.
Timetable - New Chitose Airport from/to Kiroro
Winter 2025/26
Airport map and meeting point - New Chitose airport
Club Med shared counter located between arrival gates 4 and 5, level 1F (JAL arrival area)
Upon arrival, head to registration location above. We ask our guests to meet up again at the registration desk 15 minutes before departure time.
*Luggage cloak is not available at the registration desk.
Please note that waiting time for your transfer from the airport to the resort may be up to 120 minutes.
During your stay
Please visit here for the information you need during your stay. It includes the dress code and activity schedule for the upcoming week, premium menus for restaurants and bars, and menus for excursions.
You can find those info conveniently on My Club Med App as well.
*Please note that the information on the above page is as of now and is subject to change without notice. Please check at resort for the most up-to-date information.
Slopes & Ski lift passes
Kiroro Snow World
The dynamic and vast course of Kiroro Ski area is spread over the two mountains of Asari and Nagamine and can be enjoyed by people of all levels. Explore this dynamic domain and ride Japan’s renowned powdery slopes.
■ Operation period: November 30, 2024 - May 6, 2025
■ Longest Distance: 4,050m
■ Number of trails: 23 (Beginner: 8, Intermediate: 6, Advanced: 9)
■ Gondola: 2 / High-speed hooded lift: 5 / Pair lift: 2
See ski mountain map
*From April 7 to May 6 2025, please take note of the reduced mountain operation and slopes. The operation of the mountain and ski lifts are dependent on the mountain operator and weather conditions. Club Med does not operate the ski lifts and gondolas. You may check here for latest ski lifts openings.
Ski lift passes
Ski lift passes are included for all Club Med snow resort stays. Guests with an air package (flights and stays booked with Club Med) and resort arrival before 2pm, lift passes will be included from arrival※ to departure. All other guests (stay with transfer to resort or stay only), lift passes will be included the day after arrival.
※Valid for arrivals before 2pm
Room location
Please note that the location of Club Med Kiroro Grand rooms varies, some room types may not be at the same floor or next to each other, assignment of rooms is subject to availability during your stay.
- Superior rooms will not be next to any other room category including Family superior rooms & Junior Family superior rooms.
- All other room categories and types (Deluxe and Suite) are located on different floors, and are not located next to each other.
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Sustainability is part of the journey
To preserve resources and reduce waste, our Resorts strive to ban most single-use plastic products from bars, restaurants, and rooms through our "Bye-Bye Plastics" program.
Find out more about Club Med
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