Tomamu Hokkaido Japan

We had a wonderful stay at CLUBMED TOMAMU. The GM clearly leads his team well. Everyone was friendly and happy and went above and beyond to make our stay pleasant.

We would like to make special mention of some of the G.O.s that made our stay extra special. We had two children, aged 11 and 4, and both were in the Mini club and Ski School.

The Mini Club did an amazing job every day. Our 4 year old was often tired from ski lessons and evening shows. Mai Family Manager and her team Wadee, Arri, Grace, Aun, they were exceptional! They always making sure our little one was always happy, looked after, encouraged and entertained even when she did not want to ski. Our daughters often talked about them! Momo and Ay Yang were also very helpful!

In the Ski school there were many standout GOs doing great work. Angelina was an absolute star and her interaction with the kids in the mini clubs, getting them ready to ski and coming back each day was amazing. Her energy, honesty and heartfelt care for the kids was outstanding and reflected in her bonds with our children.

My husband and I enjoyed our ski lessons, in particular with Chris D. His explanations, patience and coaching were great. We definitely improved with his coaching.

Mao the boutique manager, was a standout GO. She really made us feel welcome and made our evenings entertainment something to remember. John was also a wonderful entertainer and we enjoyed his daily shows. Yum arranged wonderful events every night and is something of an entertainer himself. Rohit at the bar was a standout GO and interacted with our kids wonderfully.

We enjoy every entertainment programme every night. Every Staff were doing their best after their long day at work to give best performance, we could see how hard work they did practice and all the effort they put in to make great memories every night! Big round of applause for everyone of you!

We really had a wonderful time and the girls had already asked to return. We will definitely be back!

Jam R.

I am a Gold Club Med member who travels mostly to Club Med for the Winter Ski seasons. We came with family & friends of 11 pax to Tomamu for 4D3N stay. The rooms are spacious with contemporary interior, the food was amazing & impressive especially dinner served with fresh Hokkaido scallops, whole tuna, Alaska crabs 🦀, lamb racks & more.

We have total 6 children (from age 5-12) & most of them tried the snow boarding lessons as they already learnt skiing. They loved snowboarding so much because the instructors are amazing such as Rado (Rider 1) which are very gentle, fun & respectful to the children, Maj (Rider) who encourages the children they can do it.

As for adults, some of us tried snowboarding as i am already in Club 4 skier & would try something new. Jeppe; our beginner snowboarding coach was very attentive, helpful & will to go the extra miles to encourage us to improve more despite fallen many times. He walked up & down the slopes to correct every students under Jeppe's care. My 12 daughter, my sister-in-law & myself upgrade to SB1 the next day & we have requested Jeppe to coach us again. He is fantastic in managing different skill levels within the group. Kudos to other dedicated & attentive ski instructor namely Augustin (Club 4), Gido(Club 4), Toby (Club 1).

Mina-mina beach heated pool is wonderful after a long snowboarding & ski day. Onzen is generally crowded at night with queue numbers (beeper) being handout.

Lastly would like to thank the reception team (especially Mei) for contacting us prior to the trip to ensure everything is fine & check if we need anything to make our journey or stay better as well as BBQ Haku restaurant booking.

We will be back CM Tomamu again soon. Now will get ready for our next mth Club Med Kiroro Peak trip for adults.

This is our second time back in Club Med Tomamu. We have returned based on the hospitality we have received the last trip. Special mentions to the following GOs for making our time memorable: Jemmi from the Ski Shop, Ashley and Rohit from the Bar Team as they spent their days off spending time with us. It always feels as if we are with family when we come back. Great food, facilities and atmosphere. Last but not least Kira and Kimmi for joining our party.

We just returned from a 6-day, 5-night ski holiday at Club Med Tomamu, and it was absolutely wonderful. This was our second visit, and it certainly won’t be our last.

The experience was worry-free and fulfilling for the whole family. Being an all-inclusive resort, we were able to focus entirely on having fun and enjoying the amazing food. The real highlight, however, was the ski and snowboard coaching. Thanks to the dedicated instructors—specifically Chris D, Ollie, Emil, Wang, Neza and Marti—the whole family saw significant improvement in their skills. It made the trip even more rewarding.

If you’re looking for a stress-free family ski holiday, we highly recommend Club Med Tomamu. We’re already looking forward to our next visit!

Our family had such a great time at Club Med Tomamu in March 2026!!!

Mostly because of our instructor, Cai! He’s super helpful and really cares about his all students. He watched over everyone’s condition all the time and helped us with every little detail, like getting on the chairlift and putting on our snowboards.

The best part was that Cai made the group vibe so good! We actually became friends with our classmates because he made the lessons so much fun.

The most impressive moment was on the afternoon of our third day, we only had 15 minutes left before the class ended, but Cai didn't just stop. He took us on a new route and even used his own break time to help us finish the challenge. We were so touched!

We really hope to see him again in the future. Highly recommend Cai to everyone!

(((And I have to say—Cai is not only a handsome guy and a pro skier, but he’s also a total pro at the piano! I’m curious, is there anything Cai can’t do? Haha!😆)))