How it affects your booking
Our call center team will reach out to you shortly to your registered phone number, but for the expected alternatives of your existing booking, please find below.
1.Join us at Club Med Tomamu: Club Med will absorb the additional costs, if any, should you amend your booking from Club Med Sahoro to Club Med Tomamu. The travel dates, length of stay, number of travellers and room type(s) will not be affected.
2.Join us next winter: With no extra cost, you can also choose to postpone your Club Med Sahoro vacation from this to the next winter season. The travel dates (i.e. Dec 10-13 2020 will now be for Dec 10-13 2021), length of stay, number of travellers and room type(s) will not change.
3.Join us whenever you are ready: If you are undecided about their travel plans, you can convert the value of the upcoming trip into Hotel Stay Vouchers, or to be used as credits for future bookings with Club Med.
4.Booking cancellation/refund: If you wish to cancel your upcoming Sahoro bookings for this winter season, you may receive full refund from Club Med.
- The ‘Unkai Gondola’ will be closed for maintenance for 2 months in March and April 2021. 97% of the ski runs will not be impacted. All trails for Intermediate and Advanced can be accessed through other means such as taking the Tomamu Express Lift to the top of the mountain. While 1 Beginner (Green) trail, the Silver Bell, is affected, there will be 9 more Beginner (Green) trails available. Nnon-skiers will not be able to access mountain top with this gondola closure.
- As dates to the peak seasons differ year on year, blackout dates, terms and conditions will apply.